Terms and Conditions

Age of users and customer:

Passion Dolls UK has a minimum age policy of 18 to purchase from or view our website.

 

Payments and acceptance:

Orders made through PassionDolls.co.uk or PassionDolls.org.uk (identified as Passion Dolls UK) are subject to availability and acceptance.  We may at our discretion cancel any order at any time and issue a full refund immediately.  You also have the right to cancel without reason before 24 hours have elapsed, after which time your order for a customised doll would lay with our manufacturers for production - any cancellations after this time will incur costs and a full refund will not be issued.  Depending on where the manufacturing process stage is, a partial refund may be possible. 

 

Payments and sensitive data:

We do not hold nor receive details of your payments including credit card details, bank details and/or PayPal account information.  This is between you and your provider only and they will confirm to us through our secure platform that payment has been made.  We are fully compliant with the Data Protection Act (GDPR).

 

Correspondence:

As our main correspondence shall be in written format (email), it is imperative that you ensure your email address is correct and up to date and that you are able to send and receive email correspondence from and to us.